Terms & Conditions
The following terms and conditions apply to all transactions on www.cliftoncameras.co.uk. The placing of an order indicates your acceptance of these terms and conditions. Please read them carefully and print a copy for future reference.
1 Status of Terms
1.2 You agree to:
1.2.2 maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or Clifton Cameras has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Clifton Cameras has the right to suspend or terminate your account, cease supply and refuse you any and all current or future use of the Clifton Cameras site (or any portion of it).
2. Place of performance and applicable law.
You and we each submit to the exclusive jurisdiction of the English courts in relation to disputes arising out of this Agreement.
3. Placing an order
3.2 We consider the contract of sale to be formed at the point of despatch by us of your goods.
3.3 Goods supplied to you by Clifton Cameras will correspond with their prices and description (subject to E & OE). If at any time this is not the case Clifton Cameras will give you the right to reject the goods within a reasonable time period for a full refund.
3.4 In the unlikely event that an incorrect price is shown on our website Clifton Cameras reserves the right to abstain from fulfilling the order at that price. You will of course be notified, and at which point you will be informed of the correct price, and given the choice to proceed with the order. As our buying prices are subject to change periodically we may on occasion be unable to supply at the advertised website price, in this instance we will contact you and inform you of the correct pricing where you will have the option to proceed with the order or cancel the order with a full refund.
3.5 As we use the latest 3D Authentication card processing technology by placing an order on this website your payment will be processed on completing the order form, if for any reason your order cannot be fulfilled we will of course return a full refund to you.
3.6 We can only accept payment from payment cards registered in the United Kingdom. If you want to purchase an item and reside outside of the UK please contact us through our contact page and we will advise you via email how to pay and the cost of delivery. For information on ordering from overseas click here
3.7 Pre-Orders placed with Clifton Cameras are done so based on the price information we have at the time of announcement. Periodically pricing can change prior to product launch and all pre-orders are accepted as a non-binding agreement to supply at the specified price published when pre-order is placed. All deposits are fully refundable at any point and any pre-order has the right to cancel.
4. Right to cancel
4.3 Where Clifton Cameras have supplied goods to you, these goods must be returned to Clifton Cameras Ltd, Returns Department, 28 Parsonage Street, Dursley, Gloucestershire GL11 4AA or be available for collection by Clifton Cameras. The cost of returning goods is non-refundable, and where Clifton Cameras collects goods the direct cost of such will be deducted from the refund. If an item is deemed faulty on arrival we will reimburse return carriage costs up to the value of £10 any costs outside of this amount need to pre-authorised by us prior to sending 4.4 Once notice of your cancellation has been received in writing Clifton Cameras will make a refund of the contract price to your debit or credit card used to purchase the goods. This will be done within 30 days of the date of cancellation.
4.5 All monies will be refunded within 30 days of cancellation date.
4.6 Software returns - Software may only be returned if it is unopened and in its original packing. This policy is to avoid any potential breach of the Copyright Descriptions and Patent act (CDPA) 1988. All opened software is exempt from return under the terms of the distance Selling Regulations (SI2334/2000). Software that arrives damaged or is physically faulty may be returned under our normal returns policy.
5.2 Certain links in this site (typically a banner advert or icon) will lead to sites, which are not under the control of Clifton Cameras. When you activate any of these you will leave the Clifton Cameras site and Clifton Cameras has no control over and will accept no responsibility or liability for the material on any site, which is not under the control of Clifton Cameras.
5.3 By placing an order on the Clifton Cameras website you will automatically be added to our email mailing list. We will only email you periodically with offers from Clifton Cameras that we feel may be of interest to you. If you do not want to be included in our mailing list then you can opt out at any time by following the opt out link included on all mail shots or by emailing email@example.com We will not share your email or any personal details with any other third party.
6. Limitation of Liability
6.2 Subject to clause 6.1, you agree that Clifton Cameras shall not be liable either in contract, tort, negligence, statutory duty or otherwise, for any direct loss or damage (including loss or damage which is reasonably foreseeable or occurs naturally in the course of things) resulting from any acts, omissions, failures or delays occurring on or in relation to those parts of the Internet not under Clifton Cameras's direct control including, without limitation, damage for loss of business, loss of sales, non payment of sums due, loss of profits, business interruption, loss of reputation, loss of business information, or any other pecuniary loss (even where Clifton Cameras has been advised of the possibility of such loss or damage).
6.3 The only liabilities that Clifton Cameras can exclude are those arising from the following.
6.3.2 Where losses were not caused by any breach on the part of Clifton Cameras.
6.3.3 For any business losses, and/or losses to non-consumers.
6.3.4 Clifton Cameras 2 year warranty is provided as an addition for products that only carry a one year warranty only. Where manufacturers offer their own two year warranty or longer and registration is required to obtain this warranty it is the responsibilty of customers to register for this extended warranty themselves. Clifton Cameras will not support warranty claims outside of a one year period if this registration has not been done.
For a complete explanation of delivery charges please see delivery details page.
Any shortages or damages must be reported to Clifton Cameras within 48 hours of receiving your delivery.
Please note that although we send goods on a next day service we are relying on couriers to perform delivery and occasionally delays happen, in this instance Clifton Cameras cannot refund carriage charges levied. If the item you have ordered is out of stock we will notify you by email and at this point if you do not wish to wait for your order you can cancel your order.
If you have refused a delivery, a charge of £7 can be levied to cover the cost charged by our couriers to return goods to us.
If you require a parcel to be redirected after it has been despatched a charge of £15.95 will be levied.
Any shortages from deliveries or if goods have been recveived in a damaged state must be notified to us within 3 days of receipt.
8. Complaints handling procedure
or write to:
Clifton Cameras Ltd
All complaints are taken seriously and will be investigated as soon as they are brought to our notice. We will endeavour to rectify any problems as soon as possible.
10.2 Without our written consent and without affecting any applicable statutory rights under the Copyright (Computer Program) Regulations 1992 (as amended, supplemented or replaced from time to time) you shall not and shall not permit any other person to:
10.2.2 copy or modify the Software; or
10.2.3 create any new Software partly or wholly based on the Software.
10.4 You must not transfer, assign or sub-license your right to use the Software or attempt to do so.
10.5 Software Returns - See section 4.6
11. Matters Beyond our Reasonable Control