On the 23rd of March we closed our retail store in Dursley. We have continued to trade online and our offices have been, and will remain open. Our staff remain happy to help, but are mainly working from home but have full access to all the latest information.
With the introduction on of the 1m + rule for social distancing, we feel able to safely open our store again, although with some new processes in place. Before opening, we have completed a deep clean of the shop and staff areas and we will continue to regularly clean down all surfaces and touchpoints throughout the day. From Saturday the 4th of July we will be welcoming our customers back again, but with amended hours.
If you are travelling to see us, and there are specific items you want to see, you will need to make an appointment before you travel. This way we can ensure we can have everything you are interested in, ready for you.
You can request an appointment by clicking the link below or contacting one of the team on 01453 548128
Our Social Distancing Measures
We are not able to allow people to come in and browse, in the interest of the safety of our staff and other customers and also to conform with the current government guidelines, we will be putting the following measures in place;
Hand sanitiser will be provided at the door for all customers and staff to use.
We will be cleaning our store throughout the day as necessary, there may be times you will be asked to wait whilst we complete this.
We will only admit two groups of customers and any one time.
If the shop is full you will need to wait outside until requested to come in by a member of staff, you may have to wait longer than you are used to.
Any children entering the shop must be accompanied by an adult. All children must stay with the adult whilst in our shop.
There will be areas of the store for you to stand whilst you are with us, please wait in areas as directed by our staff members. These are there to allow us to keep a safe distance from one another.
Staff members will be provided with gloves and face masks for your safety. We would also encourage our customers to do the same.
Payments and cash handling
Where possible, we ask if you could please use card payments until further notice. We have contactless payment options for amounts up to £45 set up in store, and card payments for everything else.
Click & Collect
From the 4th of July you will be able collect goods that you have paid for and ordered online. If you have paid for goods you wish to collect via finance, you will need to bring identification along with you that matches the details on the agreement.
We will be happy to see customers who wish to part exchange their equipment with us. Unfortunately, we will not be able to process and handle equipment on the same day. All goods brought in will need to wait 72 hours before can inspect them. If you are not local to us, we can arrange to have the goods collected from you so we can be ready before you travel. Please click here for an enquiry form or contact the sales office on 01453 548128 to arrange a collection.
We have some demonstration items on display, these will be available to purchase. It may not always be possible to fully demonstrate equipment like binoculars that you’d hold up to your face to use. In these instances you can purchase the goods and try them at your leisure, if not suitable, they can be returned, please see our returns policy.
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28 Parsonage Street
Gloucestershire GL11 4AA
Phone: 01453 548128
Our business hours:
Monday to Friday 9am - 8pm
Weekends 9am - 5.30pm
Technical specifications for guidance only and cannot be guaranteed accurate. All offers subject to availability and while stocks last. Errors and omissions excepted. Clifton Cameras Limited is a company registered in England and Wales under company number 5859660. Our registered office address is Clifton Cameras Ltd, 28 Parsonage St, Dursley, Gloucestershire, GL11 4AA.
Clifton Cameras Limited acts as a credit intermediary offering credit products from Barclays Partner Finance. Clifton Cameras Ltd is authorised by the FCA with credit licence number FRN728300.