Coronavirus information - How our services are impacted?

Please see below for details of what services are impacted:

  • Dursley Store - Our retail store will return on an appointment only based from May 4th 2021. Find out more about our Customer Contact Centre
  • Our Online Service continues to operate normally, including our Customer Service Contact Centre.  We are still able to ship orders on a next day basis (yet please be advised that in some instances there may be delays and delivery times cannot always be guaranteed).

  • Trade-In / Part Exchange can still be accommodated including our usual collection service. For in-store Part Exchanges, please check out our new store terms and conditions by clicking here >

  • Click and Collect.  We are able to facilitate a collection service from our Customer Contact Centre in Quedgeley until store reopening day. Find out more about our Customer Contact Centre

  • Events.  All scheduled in-store events are now cancelled until further notice, but check out our Events Page for some great virtual events


You can reach us by Live Chat, email by calling 01453 548128 or by our social media channels.






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