01242 339285
Looking for photography jobs in Gloucester?
If you have a passion for imaging, we could be your perfect match.
We are always interested in finding good people to join our team. Feel free to send us your details even if there are no listed vacancies. You might just be good enough for us to create a role for you!
Some of the areas of the business that we recruit for are: Sales Support, Training, IT, Management, Design, Social Media, and Warehouse Support.
If you don't see any positions posted but would like to send us your details anyway, please email careers@cliftoncameras.co.uk
Retail Store Manager – Staverton
Location: Clifton Cameras – Staverton, Gloucestershire
Reports to: General Manager
Full-Time, Store-Based Role
Deadline: 18th May, 2025. Interviews to be held in person within the following weeks.
Please apply by emailing your CV and cover letter to careers@cliftoncameras.co.uk
Overview
Clifton Cameras is seeking an experienced, proactive, and customer-focused Retail Store Manager to lead our specialist retail store in Staverton. This is a full-time, hands-on role suited to someone with photographic, videography, or optics knowledge, who is passionate about the industry and confident in leading a high-performing retail team.
The ideal candidate will be a keen photographer or videographer with strong product knowledge and a deep understanding of customer needs in this sector. You’ll take full ownership of the in-store experience, ensuring exceptional service, knowledgeable advice, and a commercially driven environment.
Key Responsibilities
Team Leadership & People Management
- Lead, coach, and develop the retail team to ensure expert, enthusiastic service at all times.
- Supervise daily team activities, including rotas, holidays, and overall performance.
- Inspire and motivate the team through strong leadership and setting a consistent, high standard.
- Delegate tasks such as cleaning, stocking, and customer support while remaining fully hands-on.
- Take an active role in interviewing, onboarding, and training new team members.
- Monitor staff behaviour, attitude, and presentation to ensure a positive reflection of store values.
- Resolve conflicts professionally between staff or with customers, maintaining a calm store environment.
Customer Service & Experience
- Deliver exceptional, approachable service at all times, treating every customer with warmth and professionalism.
- Greet all visitors consistently—first impressions count.
- Be proactive in resolving customer needs, regardless of the size of the request.
- Go the extra mile—nothing is too much trouble if it enhances the customer’s experience.
- Maintain ongoing customer relationships to encourage repeat business and customer loyalty.
- Share product knowledge confidently and lead the team in offering informed recommendations.
Store Operations & Visual Merchandising
- Oversee all store operations, including opening/closing, stock control, and compliance with procedures.
- Ensure displays follow planograms, are clean, well-ticketed, and effectively merchandise key products.
- Maintain till accuracy, manage cash handling, and ensure health & safety standards are met.
- Schedule staff to cover store hours efficiently, avoiding overtime unless essential.
- Report regularly on key store metrics and performance versus financial goals.
- Work with the Marketing Team to ensure all POS (print and digital) is up to date and on brand.
Communication & Collaboration
- Liaise with the General Manager and wider departments to ensure effective cross-team communication.
- Collaborate with the Buying Team to ensure stock reflects customer needs and in-store demand.
- Provide regular updates to management on team performance, store feedback, and improvement ideas.
Requirements & Skills
- Previous experience in retail management or supervisory roles.
- Strong product knowledge in photography, videography, or optics—ideally a keen photographer or videographer.
- Computer literate and confident using retail systems, customer databases, and reporting tools.
- Commercial awareness, including an understanding of profit margins, discounting, and bundled sales.
- Natural motivator with excellent communication, leadership, and delegation skills.
- Demonstrated ability to enhance customer experience through service and relevant product recommendations.
- Adaptable, proactive, and capable of handling fast-paced retail demands with a calm and professional manner.
Additional Expectations
- Full-time, store-based role – weekend work required on a rota basis.
- Must be a strong team player, willing to step into any task as needed.
- Leads by example—from store presentation to customer service expectations.
- Approachable, consistent, and committed to delivering an inclusive and motivating team culture.
- Upholds Clifton Cameras’ values in all interactions—with customers, colleagues, and the wider business.
Key Skills
Leadership • Communication • Sales • Scheduling • Delegation • Interviewing & Hiring • Training • Product Knowledge • Customer Relationship Management • Conflict Resolution • Merchandising • POS Management • Financial Awareness • Regulatory Compliance
