01242 339285
Delivery
Prices quoted for delivery on this website are for UK addresses only. If you live outside the UK and would like to place an order please email us for a quote for delivery. View more information on how to order from overseas.
Delivery Information
All prices quoted are for delivery to UK addresses only. Prices of deliveries vary from product to product, so please add an item to the basket and proceed to checkout to view its delivery charge. Remember, you can always remove an item from the checkout after you have viewed the carriage charge.
What services are available within the United Kingdom? (From 16/01/2023)
| Service Type | Carrier | Restrictions |
| 2 – 3 days | DPD | To any UK postcode. |
|
Next Working Day Monday – Friday (Before 12:00) |
DPD | To any UK postcode, but prices will vary depending on your location. |
| Next Working Day Monday – Friday | DPD | To any UK postcode, but prices will vary depending on your location. |
| Nominated Saturday - Sunday Delivery (Before 12:00) | DPD | To any UK postcode, but prices will vary depending on your location. |
| Nominated Saturday - Sunday Delivery | DPD | To any UK postcode, but prices will vary depending on your location. |
| Same Day | Local Dependant | Please contact us for a quote, geographical and time restrictions apply. |
If you need delivery anywhere else please contact us for a quote at +44 1453 548128 or email all requests to sales@cliftoncameras.co.uk, or see more information on how to order from overseas.
When will my order be delivered?
All orders received through the Clifton Cameras Limited website are processed and, if the stock is available, dispatched within 1 working day of receiving the order. Therefore, depending on whether your item is in stock at the time of the order, your products will usually be with you in just a few days depending on the service you choose.
If you place your order for an in-stock item and it is processed before 4 pm Monday - Friday, we will aim to despatch your order the same day. Any orders received after 4 pm will be dispatched the following working day.
If the item you have ordered is out of stock we will notify you by email and at this point, if you do not wish to wait for your order you can cancel your order.
Example (a) an order placed for an in-stock item before 16:00 on Monday will be picked, packed and shipped on Monday.
Example (b) an order placed for an in-stock item after 16:00 on Monday will be picked, packed and shipped on Tuesday.
Example (c) an order placed for an in-stock item on Sunday will be picked, packed and shipped on Monday.
Should there be an instance where you require your delivery urgently please contact us by phone (01242 339285) and we will try to accommodate your needs.
Where can I have my order delivered?
This depends on your payment method. If you are paying with a credit or debit card then we can only deliver your order to the registered address for the cardholder or to a UK-registered business address. If you pay using PayPal then we will despatch goods to any address you have authorised within your account settings.
If you have placed an order and paid via online finance then we will only deliver to the address that the finance agreement was authorised from.
Can I redirect my order?
Unfortunately, we are unable to redirect a parcel once it has been dispatched via DPD. DPD will contact you to advise on a delivery time, if that isn’t suitable you can re-arrange a suitable time with them.
What happens if I refuse delivery?
If you have refused the delivery, a charge of £7 can be levied to cover the cost charged by our couriers to return goods to us.
What happens if my delivery is lost?
On very rare occasions losses can occur whilst in transit. If this happens please allow 10 days for the package to arrive from the date of dispatch. If this time elapses and the goods do not arrive, please contact DPD to check that no goods are being held. In the unlikely event that the package is not being held, please contact our Customer Services team who will be happy to assist in sending a replacement. Please be aware that if we are not contacted within 30 days, an insurance claim cannot be made and thus you will be unable to claim any loss from Clifton Cameras Limited.
Can I track my order once it has been dispatched?
Download the DPD app.
Download the Parcel Force app.
Which devices can our App be used on?
Our App is available for Apple mobile and tablet devices as well as Android mobile and tablet devices.
Is the App free to use?
Yes – the App is free to download and use.
What can I use your App for?
The primary use of the DPD/Parcelforce App is to track parcels. A DPD/Parcelforce consignment number is required in order to do this.
What are the advantages of tracking a parcel through a courier App?
The primary use of Apps is to track parcels. A courier consignment number opens in a new window.
Please note that Royal Mail and GLS tracking numbers cannot be used.
What are the advantages of tracking a parcel through a courier App?
Whether you are the parcel sender or parcel recipient you can still use the App to track a parcel, all you need is the consignment number.
Once the consignment number has been entered, the status of the delivery will be displayed in the App. If the parcel is currently out for delivery then a real-time map will show where the driver is with the parcel. Users can view a 1-hour delivery window for the parcel (e.g – 10 am-11 am) as well as the name of the driver.
